Get in Touch
We warmly invite you to contact us with any questions you may have about your order, our products, or our services. We are here to help and ensure your experience with Clayvell is exceptional.
Our Details
| Trading Name: | Clayvell |
| Email: | clayvell@outlook.com - This is the fastest way to reach us. |
| Phone: | +44 77 3856 6998 |
| Address: | 427 Saint Richard's Road, Deal, CT14 9LH, United Kingdom |
Support Hours
Our support team is available from Monday to Friday, 9 AM to 5 PM GMT.
Response Time
We aim to respond to all enquiries within 2 business days.
How We Can Help
- Order status and tracking
- Returns and exchanges (See our Returns, Cancellation & Refund Policy)
- Product questions
- Delivery enquiries (See our Shipping & Delivery Policy)
- Privacy questions (See our Privacy Notice)
- Complaints (See our Complaint Handling Procedure)
Before You Contact Us
You may find the answer to your question in our policies:
Last Updated: August 2026